Do you enjoy helping customers get the best out of our equipment by advising and delivering the right service and spare parts? Combine your technical insight with client skills in a dynamic international service environment.
At IQIP,we built high-performance equipment so that it performs at its best offshore and onshore.
IQIP delivers real impact with innovations such as the Hydrohammer®, PULSE®, Noise Mitigation System, and EQ-Piling on groundbreaking foundation projects. We offer variety, autonomy, and adventure.
Wouldn’t you like to work with the world’s most powerful hydraulic impact hammer? .
Let’s make an impact together.
Your work
As a Service Advisor, you are the first point of contact for customers around the world regarding service and spare parts requests for the IQIP equipment they use. You ensure that our customers order the right parts to continue their operations or be their single point of contact from service request till redelivery.This role combines customer focus with technical knowledge of ourequipment. You work closely with colleagues in service, work preparation, procurement, and logistics.
Your responsibilities
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Prepare proposals for service (maintenance/repair/load testing) and guide the process from order till redelivery of the equipment.
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Handle customer requests and provide advice on suitable spare parts and service solutions
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Prepare and follow up on quotations for spare parts
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Coordinate deliveries in collaboration with logistics and procurement teams
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Maintain exciting customer relationships and identify commercial opportunities
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Contribute to the optimization of spare parts processes and documentation
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Signal technical issues and provide feedback to service and engineering departments
Your profile
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MBO+ or HBO level of education, preferably in a technical field
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Experience in a service-oriented or technical-commercial role
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Strong technical insight and affinity with heavy equipment and machinery
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Customer-focused attitude and strong communication skills
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Good command of English, both written and spoken
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Experience with ERP (infor) systems is an advantage
What IQIP offers
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An opportunity to drive the energy transition with us
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Push boundaries to shape tomorrow’s world
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Outstanding learning opportunities
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Monthly salary depending on your level and expertise
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Annual bonus (profit sharing)
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8% holiday allowance, paid annually
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40 paid annual leave days (27 holidays + 13 additional days)
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Benefits such as travel allowance, laptop, and educational opportunities, PME pension fund (CLA/CAO Metalektro applies to this job)
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Main working location is Sliedrecht
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Flexible working hours
Why IQIP?
We design and manufacture high-quality equipment, tackling challenges through shared expertise and commitment to sustainable solutions. Safety, teamwork, and individual talent power our success as we build a better world for future generations.
Forward Thinking.
Forward Doing. We lead with innovation and integrity. Delivering quality and results.
Global Impact.
Real Challenge. Our projects are challenging and shape the energy and infrastructure landscape of tomorrow.
People First.
Always. You get autonomy, support, and room to grow.
Join us in shaping tomorrow’s world. Click ‘Apply ’our recruiter will get in touch to get acquainted and answer any questions you may have.
